What you'll learn
- What is Einstein Copilot And Einstein Prompt builder
- Enable and Configure Einstein Copilot for Sales , Service and any Industry
- What is Copilot Builder and How to build Einstein Copilot using Copilot builder
- Understand Standard Actions in Einstein Copilot
- Architecture of Salesforce Trusted AI + Data , Understand where all different component sit in this Architecture
- What is Einstein Trust layer , and How it Provides Trusted interaction between CRM Data and AI
- Understand the planning and Execution phase of Einstein Copilot
- Exploring Custom Actions and Create Custom Actions Using Apex
- Create Complex Custom Actions Using Apex and External API’s
- Build Complex Actions using Flow which does Multiple Task for a User
- Event Logs/Audit trail , Debug Einstein Copilot Executions
- Understand Prompt Template and Prompt Builder
- Create Prompt template , Learn how to invoke Apex Class From Prompt template and Learn How to invoke Prompt template from Salesforce Screens
- Create Field generation Prompt template and Learn how to invoke Flows from Prompt template , and How to invoke Prompt Template from Flows
- Create Record Summary Prompt template , Invoke Prompt template from Einstein Copilot
- Build Complex Prompt template using Flex Template , Invoke the Flex template from Apex class and Integrate Prompt template with LWC
- Einstein For Sales:- Sales Email and Sales Email Prompt template
- Einstein For Service :- Einstein Service Replies for Email
- Einstein For Service :- Einstein Service Replies for Live Chat
- Einstein for Service :- Einstein Knowledge Creation
- Custom Actions Best Practices
- Einstein for Developers , CodeGen LLM Model
- Code Analyzer for Static Code Analysis
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